POLICIES & PROCEDURES
CANCELLATION & RESCHEDULING
Please cancel or reschedule your appointment through the online scheduler (or reach out directly) more than 24 hours prior to your appointment. You will be provided a full refund as long as you cancel more than a day in advance; otherwise, you will be refunded minus a 30% cancellation fee.
Please be on time for your virtual appointment, as we will only have the allotted time to work with. If you are unreachable at the time of your scheduled appointment, you will not be refunded.
Payments for appointments must be made in full at the time they are scheduled. Payments for herbs will be invoiced separately and must be paid in full before formulae are packaged and mailed.
Please call 911 or visit an emergency room for all emergency medical situations. Herbal medicine may be appropriate to support recovery after proper medical treatment is received.
At this time, medical insurance is not accepted.